How we have involved people in developing and delivering the project?

How have we built on people’s strengths?

What connections have you had with other organisations?

What have we learned

so far?

What difference do we think we are making?


How we have involved people in developing and delivering our activity?

In the initial stage the information sessions were an invitation to comment on the project idea and to get input from potentially interested participants.

As a result of that feedback we developed a 'preparing to become a care co-operative' programme. This is an additional layer to the programme identified in our workplan and focuses on the people getting to know each other and to explore the concepts before committing to form a care co-operative. 

We have 8 families signed up and we are discussing working as two care co-operatives (optimum number for a co-operative being 5 families) and will be exploring this in phase 2 of their programme, beginning July 2018. 

Feedback is invited after each session and informs the structure and content of the next session. 


The neighbourhood co-operative is in a very early stage, a local GP is very supportive and so we have run a number of drop-in sessions at the surgery to explore the concepts with local people.

The women's co-operative came about from a discussion with a disabled colleague in a partner organisation - she responded positively to the idea and has championed it, recruiting other women.

Each woman requested an individual discussion and following these and the provision of advocacy an initial programme session has been agreed - this has been used to work with them to identify the content for their 10 session programme.

The members of the existing co-operative, 'Encompass', have faced a number of challenges including health issues, over the last year - we were asked to act on their behalf in discussions with the council, however, all actions are agreed with them and the ultimate decision rests with the families. 



How have we built on people’s strengths?

We have explicitly invited people to recognise their own strengths, skills and knowledge.

The programme sessions for the families (Youth in Transition) are a forum for sharing these and developing relationships and connection. 

The young people with learning disability quickly made it clear they wished to have part of the session separately from their parents. Their siblings (4) also joined with them.


The 'breakout' session covers an element of the topic being explored by their parents but facilitates the young people discussing it in their own way.

We use an iPad to record their sessions so that their feedback can be shared without asking them to repeat themselves. Their interest and concerns are kept at the centre of the programme. 

The remaining five sessions were designed with the families - they identified the topics and how they wished these to be explored.

The women's group members have all identified social isolation as an issue for them and look forward to being with other women and sharing their varied experiences as employer's of PAs and users of services.


This skill and knowledge sharing is recognised as a key strength in coming together and of being part of a care co-operative.

'Encompass' family members are testimony to the strength within people in the face of great challenges and adversity.


Their pioneering stance years ago in refusing to let their children be put into institutions is acknowledged by the other potential care co-operative members.

One of the mother's will be speaking with the 'Youth in Transition' parents and is a member of the over-arching advisory and self-management group which is in an early stage of development.



What connections have you had with other organisations?

When we presented at the conference we were confident in addressing the challenges put to us by delegates and emphasised the evolving nature of the project and its focus on co-design and production.


Feedback included, "the use of graphics to tell your story is very effective - can I have set of those for the 4 options please?" and "this is an exciting way to work within the self-directed support framework, I look forward to hearing more about it in the future". 

The project's work is of great interest to Self-Directed Support Scotland (SDSS) who invited us to showcase progress to date at the national conference.

We have met with the SDS Rights Project in Edinburgh and C-change in Glasgow both of whom are interested in the legal aspects of developing alternative models of support. We invited Housing Options to present at the last session with the young people and their families as part of the conversation about future goals for the co-operative. 

The planning for a neighbourhood co-operative has come about from our connections with 'The Haven' a community centre in South Queensferry. This was offered as the setting for our information coffee morning and we are building on that with our visits to the local GP surgery.

 We are in discussions with other organisations in our network e.g. LCiL (Lothian Centre for Inclusive Living), Thistle Foundation and Inclusion Alliance, whose input we will be using as part of the 'preparing to become a care co-operative' programme.  Advocacy work has also led to wider conversations with providers and the statutory sector. 



What have we learned so far?

There are three main learning points to date - 

1. People need a longer timeframe to come together and 'get know each other' before they can 'sign-up' to a care co-operative (the families in the pilot had known each for many years and this made this stage relatively quicker). As a result we have introduced a 10 session preparation programme.

2. Provision of direct support including advocacy prior to and alongside the programme is essential for people to be able to engage with future planning - we had identified this as an element in our application but it has proved to be even more important in engaging interest

3. Family sessions with adolescents require a different approach - when we initially designed the Youth in Transition family workshops, we drew on our experience of delivering “Big Plan” sessions and planned to adapt this methodology to suit the different inputs, outputs and outcomes required in developing the co-operative. 

Big Plan methodology involves inviting ‘family supporters’ to join parents and their young people with learning disabilities in teams. Each team sits at a table and uses Person Centred Planning tools to support each of the young people to develop a plan to achieve their dreams.

It soon became clear by their behaviour that the young people and siblings involved in Youth in Transition sessions were unhappy with the team set up. They kept moving away from their team tables and over the first two sessions gave feedback that they wanted to be have sessions away from their parents, with their peers and siblings and social time for themselves.  The parents were also showing stress and an inability to focus on the sessions whilst trying to manage their young people’s behaviour.

We therefore decided to trial a different approach in Session 3, whereby the young people and their siblings spent part of the session in another room. This was extremely successful. The young people and their siblings were very clear about why they were attending the workshops and what they needed from the sessions to enable them to contribute more fully, which were to plan for the future and to spend the sessions away from their parents, respectively.


The siblings also said they wanted some ‘sibling only’ time for mutual support and to discuss issues that are of concern to them. The parents gave feedback that they were able to engage more fully with the session without the young people in the room.

We therefore repeated the process in Session 4 and the young people were very keen to get away to their ‘own’ session, such that we have decided to run young people and/or siblings’ sessions in parallel with that of their parents. We are covering the same topics with each of the groups, using appropriate methodologies, for example when parents are considering housing options, the young people will explore ‘My ideal home’. Siblings will consider how their brother or sister’s housing options might impact on their own choices of home in the future.

Outwith the project we are looking at supporting the establishment of a support worker's co-operative to run in tandem with the neighbourhood co-operative as a potential solution to the on-going  crisis  in recruitment to the care and support sector. 


So watch this space for further updates! 



What difference do we think we are making?

"Youth in Transition"  -

all the parents were interviewed at the start of the programme and asked about their personal confidence in making decisions about their young person's  future and about their concerns.

All expressed anxiety and a lack of knowledge.

One said "It's that Donald Rumsfeldt moment, known unknowns and unknown unknowns...."

Each session is evaluated and the feedback used to inform the next session - see learning below.

The evaluator's last report stated "the majority of parents say that they are more confident as a result of participating in the project, citing reduced isolation and that they have access to people and advice about how to secure a positive future for their young person that they wouldn’t have had otherwise".

Although they recognise that it is still a daunting prospect, they report that their confidence to deal with it is enhanced by the sense of not being alone in the endeavour.

"More confident that a co-op would be a good place for S and her friends"

"More because I can see it can be a shared problem and we have access to people/advice we wouldn’t otherwise. Even if it is still daunting". 

The young people told us that they wanted to have time away from their parents, "spend time with our friends" and during the sessions have offered each other peer support, "I am anxious about college but J told me it was good and that he would show me around".

Parents valued the direct support/advocacy offered, "I got a letter from DWP today. M is getting the enhanced rate for both living and mobility. So that’s excellent. Thanks so much for all your help and advice with the form - I’m lucky to have had your support"

Women's Group - the individual women all commented on their isolation and the lack of acknowledgement of the emotional impact of the challenges they faced. They view this as a key driver in coming together to explore a care co-operative approach. 

Provision of direct/advocacy support has been regarded as very beneficial with feedback including, "I could not manage when my PA service broke down, taking charge of the finances was too much, with your support in arranging a meeting with LCiL and social work I feel it is back on track" and "support to negotiate a new budget made a real difference. I look forward to the women's group as a way to share some of these experiences and hear about ways other people have managed"   

'Encompass' - "without your support in challenging the local authority we would be even further away from our goal of our sons being supported in their own homes and us being able to step back" and "knowing each other through the co-operative helps us to handle tricky situations better, we talk, we want to resolve things"

South Queensferry - this is in a very early stage but the interest of the GP and some conversations to date point towards a positive impact at a neighbourhood level. 

Our work to clarify the status of care co-operatives in terms of regulation with the Care Inspectorate will have a benefit for future co-operatives and families wanting to come together. 

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